Effective Date: July 7, 2025
At AI Calling Experts, we strive to deliver high-quality AI calling automation solutions tailored to each client’s unique needs. Due to the custom and digital nature of our services, we do not offer returns or refunds once an order is placed.
By purchasing our services through aicallingexperts.com, you agree to the terms outlined in this Return & Refund Policy.
1. All Sales Are Final
All services offered by AI Calling Experts are custom-built, digital, and personalized, which means:
- There are no physical goods to return
- Work begins soon after payment to meet delivery deadlines
- Projects are fully tailored based on your data, business use case, and feedback
As a result, we do not offer refunds for any services once an order is confirmed and payment is received.
2. Satisfaction Guarantee
Your satisfaction is our top priority. That’s why we offer:
- 100% Satisfaction Guarantee
- Unlimited revisions within the original project scope
- Ongoing support to ensure your AI calling system meets expectations
If you’re not satisfied with any part of your deliverable, just contact us, and we’ll make it right — no extra charges.
3. What’s Covered by Revisions?
Our unlimited revision policy covers:
- Changes to voice tone, script flow, or language preferences
- Tweaks in AI behavior or call routing logic
- Updates based on performance feedback during testing
Major changes to project scope or entirely new functionality may require an additional service agreement.
4. Subscription Plans
For clients on monthly optimization or support plans:
- You may cancel your plan anytime before the next billing cycle
- However, we do not issue partial or prorated refunds for the current billing period
5. Exceptional Cases
Refunds may only be considered in rare, exceptional circumstances (e.g., duplicate payments), and are at our sole discretion. If you believe you are eligible for such a case, contact us at order@aicallingexperts.com with full details.
6. Contact Us
If you have questions about our Return & Refund Policy or need help with a service issue, reach out:
- General Inquiries: contact@aicallingexperts.com
- Support: support@aicallingexperts.com
- Orders: order@aicallingexperts.com